Kikra Privacy Policy — Your Data is Completely Secure

When you use Kikra, you share certain personal information with us. This Privacy Policy clearly explains what we collect, why we collect it, how long we keep it, and who we share it with.

We believe you have the right to know exactly how your data is being used. That's why we've written this policy in plain, straightforward language — no hidden clauses or complex legal jargon.

This Privacy Policy applies to both the kikra.biz website and the Kikra mobile application. By using either the site or the app, you are considered to have accepted this policy.

Kikra collects two types of information — what you provide directly, and what is automatically gathered during your use of the site.

Information You Provide Directly

Automatically Collected Information

• IP address and device type (mobile/desktop).
• Browser name and version.
• Which pages you visited and how long you spent on them.
• The referral link through which you arrived at Kikra.
• Login and logout times, along with session information.
• Gaming & Betting History.

Kikra uses your data only for specific, defined purposes. We never sell your information or share it unnecessarily with third parties.

Primary Purposes of Use

• Account Management: For creating your profile, securing your login, and verifying your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your complaints or answer your questions.
• Fraud Prevention: To detect and prevent suspicious activity.
• Promotional Communications: To keep you informed about new offers and bonuses, with your consent.
• Service Improvement: To analyze which features are used most and improve your overall experience.
• Legal Obligation: To provide required information to regulatory authorities.

Kikra does not sell your personal data to third parties. However, limited data may be shared in specific situations necessary for operating our services.

When Data May Be Shared

• Payment Processors: To process transactions with mobile banking operators such as Mobile Pay, Nagad, and Rocket.
• Game Software Providers: With licensed game companies, but limited to only the minimum information necessary to operate the games.
• Law Enforcement: When required by court order or legal obligation.
• Fraud Prevention Services: To detect and prevent fraudulent activity.

International Data Transfers

In some cases, your data may be stored on servers outside Bangladesh. When this occurs, we ensure that the data protection standards of that country are equivalent to or higher than those in Bangladesh.

Kikra uses industry-leading security technology to keep your data safe. Our security team monitors for threats 24/7.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at login.
• Firewall Protection: Our servers are protected by advanced network firewalls.
• Regular Audits: Independent security experts regularly audit our systems.
• Separate Database: Payment information is stored on separate encrypted servers.
• Staff Training: All staff who handle data undergo rigorous privacy and confidentiality training.

In the unlikely event of a data breach, we are required to notify affected users within 72 hours.

Kikra uses cookies on its website. Cookies are small text files stored in your browser that help make your experience on the site smoother.

Types of Cookies We Use

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Kikra does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Details: Up to 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Gaming History: Up to 3 years.
• Log Files & Session Data: Automatically deleted after 90 days.

As a Kikra user, you have important rights over your personal data. We respect and uphold every one of them.

Kikra's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor is found to have created an account using a false age, the account will be immediately closed and all associated data will be deleted.

Kikra may update this Privacy Policy as needed. You will be notified of any significant changes via your registered email or app notification.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of Kikra after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please get in touch with us. Our Data Protection Team aims to respond within 48 hours.

• Email: support@kikra.biz
• Live Chat: Available 24/7 (after login)
• FAQ: FAQ Page View