Betting isn't just about winning — it's meant to be enjoyable. Kikra wants you to always play within your own budget and on your own terms. Our responsible gambling tools are here to help you do exactly that.
Playing on Kikra isn't just about winning money. It's a form of entertainment — but when it goes beyond your limits, fun can turn into a burden. Responsible gambling means setting those limits yourself and sticking to them.
Many people in Bangladesh enjoy online betting as a form of entertainment. However, for some, excessive play can become a habit that affects family life and finances. Kikra takes this seriously — we want every user to enjoy this entertainment in a healthy, balanced way.
Our responsible gambling policy is built on three core principles — Awareness, Control and Support. If you feel it's time to change your betting habits, Kikra is always here to help.
We believe creating a safe betting environment is not just a legal obligation — it is our ethical responsibility.
Kikra enforces a strict age verification process at registration. Minors cannot create an account. NID and date of birth verification are mandatory.
You can set your own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately — increasing it requires a 24-hour waiting period.
After a set period, the app will automatically remind you how long you've been playing. You can configure your session time limit in advance.
If needed, you can exclude yourself from the site for anywhere between 1 week and 5 years. During this period, you will not receive any marketing communications either.
You can view your full betting history, win/loss statistics, and total spending at any time. There's nothing hidden.
Kikra's trained support team is available 24/7. If something feels off, reach out via live chat — you'll find help, not judgment.
To promote responsible gaming, Kikra has built several practical tools directly into your account.
Decide in advance how much you want to deposit into your account. You can set daily, weekly, or monthly limits — whichever works for you.
If you need a break from betting, set a cool-off period. You can take a temporary pause anywhere from 24 hours to 4 weeks.
Self-exclusion is the most effective option if you want to step away from betting entirely for an extended period. Your account will be completely inactive throughout this time.
A message will pop up at set intervals showing a summary of how long you've been playing and how much you've won or lost.
If you notice any of the signs below in yourself or someone close to you, take action right away.
Read the questions below and answer honestly. If you answer "Yes" to most of them, it may be time to take a step back and reflect.
Get a quick overview of the key points in our policy.
| Subject | Kikra's Position | What You Can Do |
|---|---|---|
| Age Restriction | Strictly enforced 18+ verification | Verify Your Age with NID |
| Deposit Limit | Can be reduced at any time | Set daily / weekly / monthly limits |
| Time Management | Reality check pop-up activated | Set a 30-minute / 1-hour reminder |
| Temporary Break | 24 hours to 4 weeks | Activate Cool-Off Period |
| Self-Exclusion | 6 months to permanent | Use the Self-Exclusion option |
| Marketing | All promotions paused during self-exclusion | Unsubscribe or notify support |
| History Tracking | Full Transparency | View all transactions and betting activity in your profile |
| Support | 24/7 Live Chat & Email | Email us anytime at support@kikra.biz |
We don't just follow the rules — we're committed to making a real difference.
Kikra regularly publishes information and guides on responsible gambling. Our goal is to keep users informed about the risks of betting and how to stay protected.
Our protection tools are available directly in your account — no separate application or waiting period required. You can set a deposit limit or self-exclusion in under two minutes.
If a family member is concerned about your account, they are welcome to reach out to us directly. We take family concerns very seriously.
All responsible gaming tools are available on the Kikra mobile app. You can set limits or take a break anytime, from anywhere.
Kikra follows international responsible gaming standards. Our policies are reviewed and updated regularly to ensure the highest level of player protection.
All self-exclusion and support requests are handled with complete confidentiality. Your information is never shared with anyone.
You don't have to face this alone. Kikra and external organisations are always here to support you.
Speak directly with our trained support team. Get immediate help with any responsible gambling concerns.
Available 24/7Send a detailed description of your issue to support@kikra.biz. Our team will respond with a full reply within 48 hours.
support@kikra.bizSeeking help from a mental health professional is the most effective way to address gambling addiction. Kikra fully supports taking this step.
Professional SupportTalk openly with the people close to you — their support is your greatest strength. Family members are also welcome to reach out to us directly.
Family SupportKikra believes betting should be fun and in control. Use our protection tools and play with peace of mind.