Kikra Terms & Conditions — Know Before You Play

By using the kikra.biz website or the Kikra mobile app, you are considered to have fully read, understood, and accepted these terms and conditions. It is your responsibility to read these terms carefully before using any of Kikra's services.

These terms and conditions serve as a legal agreement between the Kikra platform and its users. Kikra is committed to transparency — which is why everything is written in plain, easy-to-understand language.

Kikra operates an online betting and gaming platform for users in Bangladesh. Our services are intended solely for adults who choose to participate in gaming responsibly and of their own free will.

To create an account on Kikra, you must provide accurate and complete information. Registering with false or incorrect details is strictly prohibited, and such accounts may be closed at any time.

Account Rules

• Each person may open one account only — multiple accounts are not permitted.
• The name, address, and phone number provided at registration must be accurate.
• Keep your account password confidential — do not share it with any third party.
• Report any unauthorized use of your account to Kikra immediately.
• Accounts may not be transferred or sold to another person.
• Completing KYC (Know Your Customer) verification may be mandatory.

Kikra reserves the right to verify the authenticity of any account. A national ID card, passport, or other government-issued document may be requested for verification. Failure to submit the required documents may result in the account being temporarily suspended.

Kikra's services are strictly for users aged 18 and above. Anyone under 18 is not permitted to open an account or participate in any gaming activity on Kikra.

Anyone who creates an account using a false age will have that account immediately suspended and all deposited funds forfeited. We urge parents and guardians to ensure that minors cannot access Kikra or any other gaming platform.

Other Eligibility Requirements

• You must be of sound mind and participating in gaming of your own free will.
• Individuals on Kikra's self-exclusion list are not eligible to register.
• Citizens of countries where online gaming is prohibited by law are not permitted to use this platform.

There are important rules to follow when placing bets on Kikra. Once a bet is confirmed, it generally cannot be changed or cancelled.

General Betting Rules

• Read the odds and terms carefully before placing a bet.
• Odds in live betting change rapidly — the odds at the time of confirmation are final.
• If an event is cancelled or postponed, bets are generally refunded.
• Kikra reserves the right to void any bet placed at incorrect odds due to a technical error.
• Kikra sets the maximum bet amount allowed per event.

Sports Betting

For Sports Betting, official match results are accepted. Whether extra time or penalty shootout results apply will be specified in the relevant market details. Results announced by the Bangladesh Cricket Board or the relevant governing authority are considered final.

Kikra supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

Deposit Terms

• Minimum deposit amount is ৳500.
• Deposits are typically credited to your account instantly.
• Deposits must be made from a mobile banking account registered in your own name.
• Payments from third-party accounts are not accepted and such transactions may be reversed.

Withdrawal Conditions

• Minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals may be temporarily held if KYC verification has not been completed.
• Funds linked to a bonus cannot be withdrawn until the wagering requirements have been met.
• Withdrawals may be suspended during an investigation into suspicious activity.

Kikra regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which you should read before claiming.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once.
• A specific wagering requirement must be met before bonus funds can be withdrawn.
• Any unused bonus will be forfeited once the bonus offer expires.
• Attempting to claim bonuses across multiple accounts will result in all benefits being forfeited.
• Claiming bonuses through a VPN or proxy is strictly prohibited.

Kikra reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit our promotions page regularly for the latest updates on current bonus offers.

Kikra takes responsible gaming seriously. Gaming is for entertainment — not a source of income. We want all our users to enjoy the platform in a healthy and controlled way.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits for your account.
• Self-Exclusion: You can exclude yourself from the platform for a set period of time.
• Reality Check: You will receive periodic reminders about your gaming session time.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.

For more details, visit our Responsible Gaming View Page

Kikra is fully committed to protecting your personal data. We never sell your information to third parties. Data is used solely for service improvement and legal compliance.

• All personal data is protected with SSL encryption.
• Payment information is stored on a separate encrypted server.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on Kikra. Violating these rules may result in account closure and balance forfeiture.

• Money laundering or transactions involving illegal funds.
• Placing bets using bots, scripts, or automated software.
• Attempting to hack or gain unauthorized access to another user's account.
• Attempting to manipulate or cheat the Kikra system.
• Abusing the bonus system (bonus abuse).
• Operating multiple accounts from the same IP address or device.
• Suspicious betting patterns that suggest match fixing.

You may close your Kikra account at any time. Please withdraw any available balance before closing your account.

Account Closure by Kikra

Kikra may temporarily or permanently close your account under the following circumstances:

• If evidence of a terms violation is found.
• If KYC verification has not been completed.
• If suspicious or fraudulent activity is detected.
• If the account has been inactive for an extended period (12 months).

For any valid balance remaining in a permanently closed account, Kikra will make a decision based on the circumstances of each individual case.

Kikra reserves the right to update these Terms & Conditions at any time. You will be notified of any major changes via your registered email or app notification.

Continuing to use Kikra after updated Terms & Conditions are published will be considered your acceptance of the new terms.

If you have any questions or complaints regarding these terms and conditions, please contact us. Our team aims to respond within 48 hours.

• Email: support@kikra.biz
• Live Chat: Available 24/7 (Log in)
• Support Page: FAQ View

Once a complaint is submitted, you will receive a reference number to track the status of your complaint.